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Despite AI boom, consumers remain wary of using it to shop
1+ day, 3+ hour ago (23+ words) NBC26 Despite AI boom, consumers remain wary of using it to shop...
ChannelSight Launches World’s First Multi-Retailer AI Shopping Assistant for Brands
1+ day, 18+ hour ago (467+ words) ChannelSight launches the first multi-retail AI Shopping Assistant, turning brand websites into conversation engines that route shoppers to the retailer of their choice ChannelSight's new AI shopping assistant turns product discovery into a conversation, guiding shoppers from question to purchase…...
Google Gemini Shopping Push Signals a More Connected AI Commerce Experience
2+ day, 4+ hour ago (507+ words) For retailers and ecommerce teams, the important signal is that product discovery may increasingly happen in conversational AI interfaces, not only through conventional search results and category pages. That raises the value of accurate product information, clear comparisons and dependable…...
Study: 69% Of Americans Open To AI Purchasing On Their Behalf
3+ day, 9+ hour ago (262+ words) Much has been written about consumer worries around artificial intelligence and its potential to do harm. But marketing agency Croud is out with new research purporting to show that consumers may be more ready for AI-powered commerce than brands realize,…...
Smart Retail Trends 2027: AI, Robotics, Tech Reshaping Shopping
6+ day, 17+ hour ago (853+ words) AI agents could change how consumers search, compare and purchase products. Smart stores will increasingly combine sensors, AI, automation and connected systems. Robotics, AR and computer vision could reduce friction across retail operations. Retail is entering a new phase as…...
Macy's built an AI chatbot on Google's Gemini — and it's pulling in younger shoppers
1+ week, 1+ day ago (411+ words) Artificial intelligence is reshaping retail, offering companies new ways to engage shoppers and drive sales. The technology can help customers in ways that weren't possible before. Macy's is one example of a retailer leaning into AI — and seeing results. Macy's…...
GS Shop Adds AI Shopping Assistant to Mobile App
1+ week, 16+ hour ago (151+ words) Understands Intent Even Without Exact Product Names Beauty Products First, With Wider Rollout to Follow The assistant identifies what shoppers are looking for from everyday phrasing, even when they do not know a product's exact name. For items of interest,…...
Westfield Rise unveils new AI tech powered drive to store measurement capabilities for advertisers — Retail Technology Innovation Hub
1+ week, 22+ hour ago (518+ words) Westfield Rise unveils new AI technology powered drive to store measurement capabilities for advertisers Retail Technology Innovation Hub Westfield Rise unveils new AI technology powered drive to store measurement capabilities for advertisers Westfield Rise, Westfield's in-house retail media agency, has…...
Delegated Shopping - Retailers are outsourcing discovery, selection and purchasing to software
1+ week, 1+ day ago (301+ words) Trend Hunter Retailers are outsourcing discovery, selection and purchasing to software Trend - From discovery and selection to purchase execution, retailers are building systems that let consumers outsource more stages of the buying journey to AI agents. As a result, they’re…...
CJ CheilJedang revamps CJ The Market app with AI curation, personalized recommendations
1+ week, 2+ day ago (173+ words) Purchase flow and user interface also improved CJ CheilJedang announced Tuesday that it has relaunched the mobile app for its direct-sales platform CJ The Market, with a focus on strengthening AI-powered curation and personalized recommendations while optimizing the shopping flow....